Q. Can you take a product I am currently making elsewhere and reproduce it?
A. The formulation chemists at Cosmetic Laboratories are very skilled at reverse engineering products; with just a sample and an ingredient deck, we can match any product or even improve upon it if you so choose.
Q: What’s the minimum quantity of a product that I can order?
A: Cosmetic Laboratories will fill as few as 2,500 units of a product. In circumstances where higher quantities of packaging are required, Cosmetic Laboratories will still fill as few as 2,500 units and the extra packaging can be stored for future fills.
Q: Do you offer volume discounts?
A: Yes. We offer price per unit discounts at quantities of 5,000, 10,000, 25,000, 50,000, 100,000 and 250,000 units.
Q: Do you manufacture color cosmetic products?
A: Cosmetic Labs specializes in skin care, hair care and body care. Unfortunately, we do not manufacture color cosmetics.
Q: How long does it take to receive my initial custom formulated samples?
A: It can vary depending on demand but it typically takes 21 business days.
Q: How long is the process, starting with R&D and ending with final product?
A: The process can vary depending on the number of products, amount of time needed for R&D and/or lead time of specialty materials/packaging. However, for one or two products with easy formulation and stock packaging, you can expect to have finished product within 4-5 months. Lead times for normal re-orders would be approximately 10-12 weeks.
Q: Are my products covered by insurance?
A: All products and customers of Cosmetic Laboratories are covered under a $2 million broad form liability insurance policy at no additional cost to you. A copy of your certificate can be submitted to you at your request after your first order.
Q: Do you manufacture OTC products?
A: Cosmetic Laboratories decided to discontinue manufacturing OTC products including sunscreens & analgesics, and therefore no longer retains the license to do so.
Q: How long should my finished product last?
A: Products sold by Cosmetic Laboratories are guaranteed for one year from the time of manufacture. However, many products will last well